In case you’ve never opened a hosting account or you are switching companies and the new one employs an account management tool that you haven’t seen before, you may become puzzled about how to execute a certain task in your account or on your computer. This is why, some providers have compiled a knowledge base, which covers the most popular enquiries and problems connected with the specific platform they use, rather than adding only general information. This sort of knowledge base will enable you to find the necessary information quickly and easily, so you won’t have to waste both time and efforts on issues that may require something as simple as pressing a button or checking a tickbox. Thus, not only can you get stuff done, but you can also become aware of lots of new and valuable facts, both about the way you can manage your account and about the way the web hosting service functions as a whole.

Extensive Online Documentation in Cloud Web Hosting

If you have purchased your very first cloud web hosting account through our company or have migrated your site over to us, you’ll become familiar with our platform and our in-house developed Hepsia Control Panel very quickly thanks to the fact that we have compiled a detailed web-based knowledge base where you can find all the info that you will ever need – both general info about the hosting service as a whole and more specific info about the separate functions that you can make use of and the complications that you could chance upon. The articles themselves are located in two places. The entire article archive is accessible through the Help section of the Control Panel. You can access articles that are dedicated to the different functions in each and every Control Panel section too. You can discover how to accomplish de facto everything, from enabling an .htaccess config file to administering an electronic mailing list, and all the articles feature exhaustive guides, so you will never become puzzled due to an ambiguous text. Naturally, if you bump into a more specific obstacle and you don’t find anything about it in our knowledge base, you can contact our client care staff 24-7.

Extensive Online Documentation in Semi-dedicated Servers

Our semi-dedicated plans feature in-depth online documentation where you will find info on all the functions that our custom-created Hepsia hosting Control Panel comes with, plus solutions to different questions and obstacles that you might confront. All installation guides feature exhaustive explanations, which goes to say that you won’t have to worry about missing something in case you are planning to export a MySQL database, for example. The troubleshooting articles encompass a variety of different possible reasons for specific problems and the solution for each of them, so in case you’re unable to send emails although you have the correct outgoing mail server settings, for example, you can quickly discover what the reason for this may be and rectify the issue with two or three mouse clicks in your mail client. As Hepsia has quite a few features, you’ll be able to find relevant articles in each section. If you would like to look through all help articles, click on the Help link, which is located in the top right-hand side of the window.