Service Uptime Guarantee in Cloud Web Hosting
Our cloud web hosting solutions feature a 99.9% service uptime guarantee. We can reach that goal by using a groundbreaking cloud hosting platform in which each individual service (files, e-mail messages, databases, and so on.) has its own cluster of machines. We don't run everything on a single server as most providers do, so we have pretty much got rid of the downtime of any service and even in peak times we can balance the load between machines for the very best possible performance of your internet websites. If one web server fails, the other ones in the cluster will take over to guarantee the continuous work of the web sites. To protect yourself from infrastructural issues, our server facilities use effective diesel backup generators and several independent Internet providers as to make sure that visitors will be able to reach your sites no matter what. We also have a crew of skilled professionals overseeing the web servers 24/7/365.
Service Uptime Guarantee in Semi-dedicated Servers
Our semi-dedicated server solutions come with a 99.9% uptime guarantee. As a matter of fact, you will not notice any downtime or service interruptions at all because of the fact that we use a cutting edge cloud platform and instead of handling everything on a single server like most companies do, we have different clusters of servers that deal with every single service - files, e-mail messages, CP, databases, etc. We've got a custom made load-balancing system, so our website hosting service is much more stable in comparison with what you would usually find on the market. To make sure that nothing will disturb the work of your Internet websites, our server facilities have diesel powered backup generators and a number of independent Internet providers. We also have software and hardware firewalls to prevent DDoS attacks and administrators watching the servers 24/7 to handle any software issue that may appear.
Service Uptime Guarantee in VPS Servers
If you purchase a Virtual Private Server from our company, we guarantee that the physical hosting server your account is created on is going to be functional at least 99.9% of the time. While we are unable to control what you will do with the VPS and what you install on it, we'll make sure that the main server will work 24/7 without interruptions. Our facilities have redundant Internet providers and backup power generators to ensure the uninterrupted work of all servers placed there. When there is an issue with any virtual server on the physical one, we have a team of qualified administrators to eliminate it in a very timely manner and to to guarantee the other VPS server accounts in that server won't be affected. We use only new, carefully tested hardware components for all the web servers in which new virtual accounts are set up.
Service Uptime Guarantee in Dedicated Servers
Our dedicated packages include a 99.9% hosting server and network uptime guarantee and repairs and maintenance procedures are included in the other .01% of the time. We test out each and every server extensively before we hand it over to the customer and we use new hardware components to avoid any chance of hardware failures. Any unpredicted software problems will be resolved right away by our system admins as they keep tabs on all of the servers 24/7. To avoid infrastructural issues, our data center facility in downtown Chicago employs powerful diesel backup generators, while the connection to the web servers is guaranteed by redundant fiber lines from different backbone Internet providers. To be on the safe side, we've got hardware and software firewalls, so even if your are flooded, we can respond instantly and filter the undesired traffic before it reaches your dedicated server and disrupts the proper work of your Internet sites.