Installation and Troubleshooting in VPS Servers
The upgrade can be acquired with all VPS server plans we offer and you can add it either during the signup or at any time after using your billing Control Panel. It includes 60 minutes of custom work on your web server, so our administrators could help you with software installation or setup. They'll also troubleshoot any piece of software that you have already installed if it doesn't work properly, so you'll not need to waste time to determine what's wrong as they can assist you in a very quick and qualified manner. As this is a one-time upgrade, you'll be able to get it only when you need it and if a particular task takes a shorter period, the remaining minutes will be available for the future and shall not be reset in the end of the month. This upgrade is helpful when you are unable to do something yourself or when you have our Managed Services upgrade, but the 30 minutes of custom work it features are not enough for a particular task.
Installation and Troubleshooting in Dedicated Servers
When you need our upgrade for any reason, you'll be able to add it to your dedicated server with a couple of mouse clicks through the billing CP or if you will require some custom work on the server the minute it's put in place, you can get the upgrade during the signup procedure and inform us what do you require to be performed, so everything shall be ready once your server is up and running. Sixty minutes of custom work are added to your account every time you get the upgrade, so you can use this service as many times as you need. If some task needs less time to be performed, you won't lose the remaining minutes and they shall be available for future tasks. Our upgrade will let you focus on creating and advertising your Internet sites without spending time on maintaining the dedicated web server or the software installed on it. You may take full advantage of it if you also use our Managed Services upgrade, but the 30 min it provides aren't sufficient to complete all tasks that you require.