Live Chat Support in Cloud Web Hosting
Together with the telephone and ticket support, we provide live chat support too. You will be able to contact us every day, including holidays and weekends, and we will give you more information about the cloud web hosting that we provide in case you are not among our customers yet, or about general and billing questions in case you already have an account. Though for solely tech matters you will need to open a trouble ticket to our tech assistance team, as such matters need more time to be resolved, you may still get in touch with us on the live chat for some tech info. For instance, we are able to assist you to set up an email address in your e-mail client or troubleshoot multiple problems, saving you considerable amount of time. Even if our phone lines are already off for the day, you will be able to speak to a live person.
Live Chat Support in Semi-dedicated Servers
The live chat support service that we provide is online every single day, even on weekends and holidays. It is the best way to learn more information about our semi-dedicated plans if you don't have an account yet or to have some problem resolved if you are a client and our support agents will help you live no matter what time of the day you join the chat. In case you are unsure which plan is better for your sites, if you need a piece of advice whether you should order a certain upgrade and how to order it or if you experience troubles setting up an e-mail account on your computer, you can get in touch with us and we will give you the required details very quickly. The live chat is available even after our telephone lines go off for the day, so when you have an account with us, you can be certain that you'll always enjoy quick assistance with any question or issue that pops up.