Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Offering excellent quality support promptly is our top priority, so we support each cloud web hosting plan with a one hour ticket response warranty. The moment you supply a ticket or send us a message, our customer technical support crew will try all they possible can to generate the most acceptable solution to your case and to offer information in due time.

  • Top quality support service

  • A Top–quality Support Service

  • You could contact us 24x7x365 with any concern you may have relating to our solutions. We’ve got qualified professionals available everyday to deliver support every time needed. You may use the ticketing system or drop a message whenever you want, or you can pick up the phone or make use of the live chat during working hours.

  • Intuitive help center

  • An Intuitive Help Section

  • Should you need assistance while working within the Control Panel, it is possible to always click on the Help control key and locate your query in the set of articles that will show up. We have as well turned almost all the articles and reviews into instructional videos. The collection of video clips will load if you pick the Videos button present on the top right.