Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center

  • The Help Center incorporated into our Online Control Panel features a collection of help articles and frequently asked questions. Aimed toward resolving any common issue that you may possibly encounter, they are compiled by our support team of trained techs.

  • Top quality support service

  • Educational Videos

  • We have compiled a selection of how–to video tutorials that detailedly show how to tackle a typical problem associated with your cloud web hosting account. You’ll find the tutorial videos in the Help Center section.

  • Intuitive help center

  • A One–Hour Support Ticket Response Time Guarantee

  • All our semi–dedicated servers are backed up by a 24x7 help desk service and include a sixty–minute response time guarantee. Our accomplished customer service technicians will be online for you night and day and will rectify any problem that you might possibly have within less than 60 minutes after the client support ticket submission. In most instances, an answer will be given to you in less than 20 minutes.