We have compiled a selection of how–to video tutorials that detailedly show how to tackle a typical problem associated with your cloud web hosting account. You’ll find the tutorial videos in the Help Center section.
A One–Hour Support Ticket Response Time Guarantee
All our semi–dedicated servers are backed up by a 24x7 help desk service and include a sixty–minute response time guarantee. Our accomplished customer service technicians will be online for you night and day and will rectify any problem that you might possibly have within less than 60 minutes after the client support ticket submission. In most instances, an answer will be given to you in less than 20 minutes.