Assistance Channels

  • 1 hour ticket response time

  • A 60 minutes Inquiry Answer Warranty

  • Our group of specialists will do their best to answer to your service demands within less than 1 hour. If, however, the issue you have come across demands aid from our Admin =Team,= we’ll send the ticket to the administrator on duty and will submit a note to let you know.

  • Top quality support service

  • Top–class Client Support Service

  • We offer you 24x7 tech assistance via a ultra–fast ticketing solution integrated into your Control Panel. You can easily e–mail us at any time about any of the packages that come pre–installed on your virtual server, this includes the chosen Linux distribution, the server administration panel and our custom designed Online Control Panel.

  • Intuitive help center

  • A Descriptive Help Section

  • Each part of the Online Control Panel that comes as a gift with your VPS offers a built–in articles base. You’ll see a range of illustrative how–to articles and reviews and a group of step by step video lessons that illustrate all the normal site maintenance duties. You can get access to them by clicking the Help or Video buttons in the right side of each Control Panel section.